Privacy
This policy explains how information submitted through the website may be handled. Ysi collects only the details needed to respond to measurement selection, service planning, or documentation inquiries. Typical information includes name, email, company, instrument category, application notes, and any details the visitor chooses to provide about range, certificate needs, operating environment, or schedule.
Submitted information is used to answer the inquiry, route the request to an appropriate support contact, prepare follow-up questions, and improve the clarity of future website guidance. It is not used to make automated decisions about eligibility, pricing, or technical suitability.
Information may be shared with internal sales, service, or technical support personnel when that sharing is necessary to respond. Ysi does not sell inquiry data. When a distributor or regional partner is needed, the requester may be asked before information is forwarded.
Inquiry records may be retained for follow-up, service continuity, and internal quality review. Visitors may request correction or removal of submitted contact information by sending a new inquiry through the contact page and identifying the record to be reviewed.
Ysi encourages visitors to submit only the information needed for a useful response. Sensitive process details, confidential drawings, controlled technical data, or personal information about third parties should not be included unless a separate secure exchange has been arranged. Inquiry information is handled with reasonable administrative and technical safeguards appropriate for commercial website communication.
This policy may be revised when the website, inquiry workflow, or support routing changes. Continued use of the website after an update means the visitor has had an opportunity to review the latest version before submitting new information. The date and method of notice may vary by update scope and regional contact process.